Privacy Policy

Thank you for visiting Peaceful Paws. By accessing this website you agree to the Privacy Policy set out below :

Privacy Policy updated April 2024

Peaceful Paws is committed to protecting the privacy of all personal data collected from our visitors. Our aim is to provide an exceptional resource tool whilst safeguarding the security and privacy of all our visitors and subscribers.

This Privacy Policy explains Peaceful Paws's information practices and the choices you can make regarding the information we collect and how we use it.

What information will we collect?

Visitors to our website will have certain information collected through the use of Cookies and Analytics programs, to help us deliver the best possible browsing experience.  This includes:

  • Your IP Address
  • Type of device used
  • The operating system on your device
  • How you found our website
  • Pages visited on our site and the duration of your stay

Users who purchase a service through the website will also have the following information collected:

  • Name
  • Address
  • Contact Information (incl. telephone and email address)

All sensitive financial information will be collected, handled, and stored by our payment processor, PayPal.  To learn more about how PayPal keeps your data safe, please read its Privacy Policy by clicking here.

How will your information be used?

Information collected about our website users will be used to update and enhance our website, to provide the best possible experience for our customers across all platforms and devices.  None of this type of information is personally identifiable.

Personal information used to book a service will be accessed and used by Peaceful Paws prior to, and on the day of the booking.

When will we use your information?

Information collected about our website users will only be accessed and reviewed when we make updates to our website.

Personal information may only be accessed up to and including the day of the booking.

The period for which we will keep your information

Website usage data will be deleted after 3 years.

Personal information will be kept for 7 years, in accordance with HMRC accounting regulations.

Will we share your information?

We promise we will NEVER share your details with anyone else.

How will we keep your data safe?

All information collected is stored in the back-end of the website on a secure server with the latest encryption and security technologies.  Only the web designer and business owner have access to this server.

Your rights and choices

Under the new GDPR Regulations (May 2018) individuals have the right to request the following :

  • To see what information a business stores about them
  • To make updates/amendments to this information if it is incorrect
  • To request that part of the information stored is deleted
  • To request that all the information stored is deleted

If you would like to request any of the above please contact us.  We will reply to all requests within 48 hours but it may take up to 5 working days to access and collate your information.

By accessing or using our services you agree to this Privacy Policy.

If you do not agree to this Privacy Policy please do not access or use our services in the future.

Changes to this Privacy Policy

We may make changes to our Privacy Policy in the future following new regulations or after reviewing our business practices.  The date at the top of this Policy will identify the last time this Policy was updated.  Your continued use of our services after this date will constitute your agreement to the terms of the Privacy Policy.